Responsible Gaming —
Know Your Limits, Stay in Control
x bajie believes gaming should be a source of enjoyment, not stress. On this page you will find ways to review your gaming habits, tools to set limits, and guidance on where to get help if you need it.
What does responsibility mean at x bajie?
x bajie is an entertainment platform, not a financial solution. We want every player to play consciously and within their own budget. Responsible gaming is not just about following rules — it means understanding your own situation and having the courage to stop when needed.
Our Terms and Conditions set out the circumstances under which x bajie may restrict or suspend an account. The platform is strictly for users aged 21 or above. No account remains active without age verification.
Gaming stays enjoyable only when it is planned and kept within a set time and budget. Playing with the aim of winning or recovering losses can quickly make the situation complicated. Our FAQ section has more information on responsible gaming.
The personal information of every x bajie member is kept secure. Our Privacy Policy explains how that information is used and confirms that it is not shared with any third party.
Tools and Options for Setting Limits
x bajie gives every member the ability to manage their own gaming activity. Contact our support team to activate any of the options below.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, the system will automatically stop accepting further deposits.
Session Time Limit
Set a time limit for continuous play. Once the set time has passed, the platform will send you a break reminder.
Cooling-Off Period
Temporarily close your account for a set period — from 24 hours up to 30 days. The account will not be reopened until the break period has ended.
Self-Exclusion
If you want to stay away from gaming for an extended period, apply for self-exclusion. Your account can be fully closed for a minimum of 6 months.
Activity History
Review your betting and gaming history at any time — how long you played, how much you deposited, and how much you withdrew.
Contact the Support Team
For any limit changes or self-exclusion, contact our 24/7 live chat or email — support is available in Bengali and English.
Do Not Ignore These Signs
When gaming shifts from entertainment to a burden, certain specific signs appear. If any of the following applies to you, stop and think.
Trying to recover losses
After losing, you are placing larger bets trying to win back what you lost.
Playing beyond your budget
You are depositing using money set aside for monthly expenses or borrowed money.
Hiding from family
You are keeping your gaming habit hidden from family or people close to you.
Unable to stop playing
When you do not play, you feel restless, get headaches, or feel irritable.
Impact on sleep and daily life
Gaming is affecting your work, studies, or sleep.
Continuously increasing bet amounts
You need to bet more money than before to get the same feeling.
Extreme distress when losing
When you lose in a game, your mood drops and you feel angry or hopeless.
We Are Always Here for You
Ensuring responsible gaming is part of our responsibility. We aim to create an environment where every member can play safely and with awareness.
Age verification: every new account confirms the user is 21 or above; minors cannot open an account.
Gaming history and spending information is always visible to the member, making it easy to understand their own position.
If unusual gaming patterns are detected, our team sends the member a cautionary message.
Once a self-exclusion request is received, the account is closed promptly; all promotional emails and messages are stopped.
Support in Bengali is available for any gaming-related issue — via 24/7 live chat and email.
Do Not Hesitate to Ask for Help When You Need It
Dealing with a gaming problem alone is difficult. Seeking help is a sign of strength, not weakness.
x bajie Live Chat Support
Our 24/7 live chat offers support in Bengali and English. You can discuss anything — deposit limits, session time, or self-exclusion.
Email Support
If you prefer not to speak directly, write to us in detail by email. Our team will respond promptly and handle your request with full confidentiality.
Family and People Close to You
Talk to a family member or a trusted friend. Support from people close to you is the most effective source of help over the long term.
Professional Counselling Services
In Bangladesh, there are professional counsellors specialising in mental health and addiction who can help with gaming-related problems. Contact the mental health department of a local government hospital or a private counselling centre.
Support Groups
Support groups are a useful resource for recovering from addiction. Sharing experiences with people going through the same situation makes the path to recovery easier.
Some Tips for Playing Responsibly
Set your budget in advance: Before each session, decide — in your head or in writing — the maximum amount you will spend. Once you reach that limit, stop playing.
Respect your time limit: Sitting in front of the same screen for a long stretch reduces focus and lowers the quality of your decisions. Take scheduled breaks.
Do not count on winning: Wins and losses in casino and betting are uncertain. The idea that you will definitely win next time is a dangerous assumption.
Do not play under stress: Gaming when angry, sad, or under pressure generally leads to decisions that cause more harm.
Do not treat gambling as a source of income: Gaming is a form of entertainment. Viewing it as a regular alternative to income increases the risk of financial loss.
Prevent access by teenagers and children: Make sure your device or account cannot be used by anyone who is underage.